The Betonline customer service representatives are 24/7 available on the live chat feature and email ( email protected ) in case users need help. Then they can pool the players, but oh wait? The players can't pool their funds from both sites. BetOnline.ag provides excellent customer service via live chat support, direct phone call, and email (email protected), the live chat options being the faster mode of communication. So they can take double rakes and buy-ins from players on both sites. Why would you even do that? I'll tell you why. They created two websites but only have one room/ag that both sites are connected to. I don't find it ethical when for example: I can buy-in to a tournament on BOL then go to SB and buy-in to the same tournament and play against myself/account from BOL. Players download the software which is connected to their server in Costa Rica, where they funnel player funds.Ģ) No regulations means they can do whatever they want. Thier loophole is, that the players are not using the online website. Support is offered 24/7/365 via live chat, email, and telephone and on social media, players can connect with Sportsbetting ag via Google+ and Twitter. Since these rooms are running in States that aren't legal, they aren't being regulated. You can't use these room in States that have legalized online gaming. In fact the only States that you can use this rooms in are the States that don't allow online gaming. I should probably clarify with a few factual points.ġ) BOL & Sports Booking along with ACR & Black Chip Poker are not regulated Poker Rooms.